Shipping Policy
Shipping & Fulfillment
Care hardware, shaping tools, and footwear require dependable transit. All orders confirmed before 3:00 PM GMT leave our UK fulfillment facility the same day with tracked verification.
Orders completed before 3:00 PM GMT (Monday–Saturday) ship same day.
Direct tracking links dispatched automatically via email upon carrier collection.
We take complete responsibility for consignments until confirmed delivered.
Orders Over £10
Applies automatically at checkout across all shoe trees, brushes, kits, and multi-accessory orders.
| Service Option | Estimated Delivery | Rate |
|---|---|---|
| Royal Mail Tracked 48 Free Qualifying | 2–3 Working Days | FREE |
| Royal Mail Tracked 24 | 1–2 Working Days | £1.50 |
| Royal Mail Special Delivery (Guaranteed by 1:00 PM) | Next Working Day by 1:00 PM | £10.00 |
Orders Under £10
Standard postal rates for single replacement laces, small tins, and individual care hardware.
| Service Option | Estimated Delivery | Rate |
|---|---|---|
| Standard 2nd Class (Delivery Confirmation) | 3–5 Working Days | £1.00 |
| Royal Mail Tracked 48 | 2–3 Working Days | £2.00 |
| Royal Mail Tracked 24 | 1–2 Working Days | £3.00 |
Carrier Allocation & Flexibility
Royal Mail is our designated logistics partner. Unless a specific guaranteed carrier service is selected at checkout (such as Royal Mail Special Delivery Guaranteed by 1:00 PM), an alternative reputable carrier (such as DPD or UPS) may be arranged to bypass regional industrial action, network congestion, or transit backlogs. Any alternative courier arranged will always match or exceed the delivery speed of the service purchased.
Transit Security & Loss Guarantee
Cherry Picked Kicks accepts full responsibility for items during transit. In the rare event that an item is damaged or tracking indicates delivery failure, we conduct an immediate carrier investigation and provide a priority replacement or full refund.
Looking for tracking details?
Check your live barcode progress via your customer account portal.